Terms and Conditions

Last updated: September 1, 2025

1. Agreement to Terms

By accessing or using Pebls ("the Service"), operated by The Marble Jar BV ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

The Marble Jar BV is registered in the Netherlands, with its registered office at Breda, Netherlands.

2. Description of Service

Pebls is an AI-powered personal assistant that helps automate tasks, process emails, manage schedules, and provide productivity insights. The Service includes:

  • Email processing and management through Gmail and Outlook integration
  • Smart scheduling and calendar management
  • Task prioritization and productivity analytics
  • AI-powered insights and recommendations
  • Integration with third-party productivity tools

3. Account Registration and Eligibility

You must be at least 18 years old to use the Service. By registering, you represent that you meet this age requirement. To use certain features, you must register for an account and agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Immediately notify us of any unauthorized use of your account

4. Subscription and Pricing

4.1 Plans

We offer the following plans:

  • Starter Plan: Free tier with 20 daily tokens
  • Professional Plan: Paid subscription with 100 daily tokens and advanced features
  • Additional Tokens: Available for purchase as needed

4.2 Billing

  • Subscription fees are billed in advance on a monthly or annual basis
  • Prices are subject to change with 30 days notice
  • All fees are non-refundable except as required by law
  • Unused tokens do not roll over to the next billing period
  • Purchased additional tokens are valid for 90 days from purchase

5. Token Usage

Tokens are consumed when using AI-powered features including but not limited to:

  • Email processing and categorization
  • Smart scheduling and calendar optimization
  • Task prioritization and analysis
  • Generating insights and reports
  • AI-powered response suggestions

Basic viewing and manual actions do not consume tokens. Token usage rates may vary based on the complexity of the task performed.

6. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit spam, malware, or any harmful code
  • Generate or distribute content that is unlawful, harmful, threatening, defamatory, obscene, harassing, or racially or ethnically offensive
  • Create content that facilitates illegal activity or promotes unlawful violence
  • Impersonate any person or entity or falsely represent your affiliation
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for any illegal or unauthorized purpose
  • Reverse engineer or attempt to extract the source code
  • Resell or redistribute the Service without authorization
  • Use the Service to provide professional advice (legal, medical, financial, etc.)

7. AI-Generated Content and User Responsibility

You acknowledge and agree that:

  • AI-generated content may be inaccurate, incomplete, or inappropriate
  • You must review and verify all AI-generated content before use
  • You are solely responsible for any content you send or actions you take based on AI suggestions
  • The Service cannot provide professional advice (legal, medical, financial, etc.)
  • You remain the final author and are responsible for all communications sent using the Service
  • Given the probabilistic nature of AI, outputs may vary and contain errors

8. Data Processing and Privacy

Your use of the Service is governed by our Privacy Policy. By using the Service, you consent to:

  • The processing of your emails and calendar data for service functionality
  • The use of AI to analyze and provide insights on your data
  • The storage of processed data in accordance with our Privacy Policy
  • The transmission of data to third-party AI providers for processing
  • The retention of data for service improvement (in anonymized form)

Your data is not used to train third-party AI models. You can request deletion of your data at any time through your account settings or by contacting us.

9. Intellectual Property

The Service and its original content, features, and functionality are owned by The Marble Jar BV and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain all rights to the content you provide to the Service. By using the Service, you grant us a limited license to process and analyze your content solely for the purpose of providing the Service to you.

10. Third-Party Services

The Service integrates with third-party services (Gmail, Outlook, Google Calendar, etc.). Your use of these integrations is subject to the terms and conditions of those services. We are not responsible for the availability, accuracy, or reliability of third-party services.

11. Disclaimers and Limitation of Liability

11.1 Service Availability

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

11.2 AI Limitations

AI-generated content may be incorrect, misleading, incomplete, or inappropriate. We make no warranties regarding the accuracy, reliability, or completeness of AI outputs. You must independently verify all AI-generated content.

11.3 No Professional Advice

The Service does not provide professional advice of any kind, including but not limited to legal, medical, financial, or psychological advice. Always consult qualified professionals for such matters.

11.4 Limitation of Liability

To the maximum extent permitted by law, The Marble Jar BV shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, resulting from your use or inability to use the Service, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless The Marble Jar BV, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account immediately, without prior notice, for:

  • Breach of these Terms and Conditions
  • Violation of applicable laws or regulations
  • Conduct that harms or could harm our Service or users
  • Extended period of inactivity (12 months or more)
  • Non-payment of subscription fees

You may terminate your account at any time through your account settings. Upon termination, your right to use the Service will immediately cease.

Upon termination, we may delete your account and associated data after 30 days, unless required to retain it for legal or regulatory purposes. You should export any important data before terminating your account.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Breda, Netherlands.

If you reside outside the Netherlands, mandatory local laws may apply to certain aspects of these Terms. Nothing in these Terms excludes or limits any mandatory consumer rights that cannot be waived under your local law.

15. Data Protection Compliance

We comply with applicable data protection regulations including GDPR, CCPA/CPRA, DPDPA, and other regional privacy laws. You have rights regarding your personal data which may include:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to opt-out of sale or sharing of personal data
  • Right to withdraw consent at any time

The specific rights available to you depend on your location and applicable laws. Please refer to our Privacy Policy for detailed information about your privacy rights.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

17. Dispute Resolution

Before initiating any legal proceedings, you agree to attempt to resolve any disputes through good faith negotiation. If we cannot resolve the dispute within 30 days, either party may pursue other remedies.

Any disputes that cannot be resolved through negotiation shall be submitted to binding arbitration in accordance with the rules of the Netherlands Arbitration Institute, unless prohibited by your local law.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

The Marble Jar BV

Breda, Netherlands

Email: [email protected]